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625 Fair Oaks Avenue, Suite 200 South Pasadena, CA 91030 | Phone: (323) 341-5580 | Fax: (323) 257-3101
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Give Us Your Feedback!
Please help us improve our company by answering some questions about the services you have received.
I am a
Parent
Public School Professional
Charter School Professional
Region
Los Angeles
Michigan
Northern California
Ohio
San Diego
Location of Service
Public School
Charter School
Clinic
Home
Group Home
Community
Online
Other (specify)
Type of Service:
option1
option2
option3
Questionnaire:
1. Our services were explained to you in a way that you could understand.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
2. Our staff responds to your calls and emails within a 24 hour period.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
3. Our service providers are on time for scheduled appointments.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
4. Our service providers demonstrate a high level of skill and knowledge in their area of expertise.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
5. Our service providers are prepared and organized for appointments and meetings.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
6.Our service providers demonstrate a high level of professionalism(attendance,attire,communication)
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
7. Our service providers ensure that you remain in compliance with reporting requirements.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
8. The progress of the client, student, or child was satisfactory.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
9. Overall, the services provided met the needs of the client, student, or child.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
10. Our invoices are accurate and timely.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
11. For TES TotalView users only: TES TotalView is a user-friendly and useful tool for me.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
12. You would recommend our services to others.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
Clinic Services Only:
13. Front office staff who served you were courteous an pleasant.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
14. You were able to schedule an appointment in a reasonable period of time.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
15. The environment was safe, clean, and organized.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
PLEASE WRITE YOUR COMMENTS HERE:
May we contact you about this survey?
Yes
No
Your email address or phone number (optional):
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