Total Education Solutions, Inc.("TES") created this Privacy Policy to
demonstrate our commitment to fair information practices and the protection of
privacy of visitors to our site. This Privacy Policy will sometimes refer to visitors to
the Site as "you" or "your." The following discloses our practices for gathering,
storing, disseminating and using information gathered through the web sites operated
by TES and its divisions and subsidiaries (which shall be collectively referred to in
this Privacy Policy as the "Site"). The home page to TES' main web site can be found
on the World Wide Web at http://www.tesidea.com. |
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1. Types of Information Collected and Uses. |
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a. Traffic Data Collected. We automatically track and collect the following
information when you visit our Site: |
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(i) IP address (which indicates the
location of your computer on the Internet); |
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(ii) Domain server; |
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(iii) Type
of computer; and |
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(iv) Type of web browser (collectively "Traffic Data").
Traffic Data is anonymous information that does not personally identify
you but is helpful for us to know because it helps us learn or verify what
search engines and other links led you to our Site and allows us to ensure
effective technical operations. This can help us to improve your
experience on the Site. |
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b. Automatic Information Collected; Cookies. We automatically send,
receive and store certain types of information whenever you interact with
the Site. For example, like many web sites, we use "cookies." "Cookies" are alphanumeric identifiers that we transfer to your computer's hard
drive through your web browser to enable our systems to recognize your
browser during your visit to the Site and when you return to the Site.
We may also use cookies to provide information to us that will permit us
to personalize information for you on the Site, and track demographics
and links to our Site. We will use a cookie to track visitors who arrive
at the Site as a result of clicking on a link on an affiliate's web site. The
electronic code in such cookies is designed to expire thirty (30) minutes
after the Visitor leaves the Site. Its purpose is to permit us to
compensate affiliates that recommend our programs and place links to
the Site on their web sites. If the visitor completes an online application
during the visit to the Site that originated from a link from an affiliate's
site, the code is linked to that online application. This permits us to track
whether compensation is owed to the affiliate in connection with the
application. A number of companies offer utilities designed to help you
visit web sites anonymously or refuse to accept cookies. Although we
will not be able to provide you with a personalized experience at the Site
or reward affiliates for helping to promote our services and programs if
we cannot recognize you, we want you to be aware that these tools exist: |
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c. Personal Identification Information Collected. When you use the Site’s“Contact Us” feature, request our e-mail or printed newsletter or other
publications, cassettes or videos offered through our Site, or complete a
survey or poll on the Site, you will give us “Contact Information” such
as your name, phone number, e-mail and possibly your mailing address.
These features also require or permit you to submit “Demographic
Information,” which includes, among other things, your street address,
city, state, zip code, income, your child’s age, your child’s behavior
patterns, and solutions you have tried in dealing with your child. The "Contact Us" and Survey features also permit you to submit additional
information designed to give us a better understanding of features that
visitors would like to see on the Site or to request information from us.
This feedback can help us improve the overall experience of visiting our
Site and using the products, services and programs that we offer. If you
communicate with us by e-mail, post any messages or information in any
chat groups or bulletin boards that may exist on the Site from time to
time, any information from that communication may be collected as
Contact Information, Demographic Information and feedback. |
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d. Admissions Information Collected. When you submit online a
Placement Questionnaire or an Application Form to request admission of
your child to an TES program, you will give us Contact Information,
Demographic Information, and “Placement and Application
Information.” The Placement and Application Information will require
you to submit medical information and other information that you may
consider sensitive or highly personal, such as social security number;
height, weight, and other physically identifiable information; parent
contact information and marital status; parent / child relationship
information; academic information; emotional and behavioral concerns;
history of substance abuse; treatment history; and medical history and
medications. If your child is placed in an TES Program, the information
from both the Placement Questionnaire and the Application will be
placed in the child's permanent file. TES does not currently maintain
electronic files of a child's entire permanent file, but may do so in the
future. A child's permanent file is made available to TES personnel,
contractors and clinicians involved in any program for which admission
is sought, in the evaluation of an application for admission, or in the care
for the child once enrolled, and otherwise in accordance with TES'
policies and procedures in effect from time to time. |
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e. E-mail Communications. To help us make e-mails more useful and
interesting, we may receive a confirmation when you open e-mail from
us if your computer supports such capabilities. We may also compare
our customer list to lists received from other companies, in an effort to
avoid sending unnecessary messages to our customers. If you do not
want to receive e-mail or other mail from us, please notify us at info@
tesidea.com. |
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f. Information from Other Sources. For reasons such as improving
personalization of our service (for example, providing subject specific
content or special offers that we think will interest you), we might
receive information about you from other sources and add it to our
account information. We also sometimes receive updated delivery and
address information from other sources (such as change of address
information) so that we can correct our records and deliver your next
communication more easily. |
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2. Other Uses of Personal Identification Information Collected. We will store and
update the Contact Information, Demographic Information, Placement and
Admission Information and other information collected from visitors to the
Site. We may use your Contact Information to send you information about
TES, its programs, services and products, partners, affiliates or new or updated
features on the Site or TES programs, to contact you when necessary, or to
request you to participate in an online survey or poll. We also use the Contact
Information to send you a complimentary parenting cassette if you complete the
survey found on the Site. We may use the Traffic Data, Demographic
Information and automatically collected data from cookies and tracking codes
to track and analyze demographics of visitors to our Site, links to our Site and
how visitors use various features of the Site. We may also use Demographic
Information and automatically collected data to customize and tailor your
experience on the Site, to display content and features that we think may be of
interest to you, and in combination with your Contact Information, to send you
information about products, services and programs that may be of interest to
you, and to contact you to request you to complete online surveys or polls |
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3. Sharing and Release of Information. We share Traffic Data, Demographic
Information, automatically collected data, and feedback with affiliates, partners
and other third parties generally on an aggregate basis. We may share Contact
Data among Total Education Solutions programs, or companies TES may invest
in, who may want to send you information about their products or services. If
you do not want us to share your Demographic Information or Contact Data
with any third parties, please email us at info@tesidea.com. |
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4. We employ other companies and individuals to perform functions on our
behalf. Examples include fulfilling requests for cassettes, delivering cassettes
and other information, sending postal mail and e-mail, removing repetitive
information from mailing lists, analyzing data, providing marketing/sales
assistance, providing customer service for the Site, evaluating enrollment
applications, and carrying out duties in the operation of our Programs. They
have access to Traffic Data, Contact Information, Demographic Information,
automatically collected data, feedback and Placement and Admissions
Information needed to perform their functions, but may not use it for other
purposes.
As we continue to develop our business, we might sell or buy web sites,
divisions, companies or assets. In such transactions, Traffic Data, Contact
Information, Demographic Information, automatically collected data, feedback
and Placement and Admissions Information related to the web site, division,
company or asset being sold generally are among the transferred business
assets. Also, in the unlikely event that Company, or substantially all of its
assets, are acquired, all the Traffic Data, Contact Information, Demographic
Information, automatically collected data, feedback and Placement and
Admissions Information will of course be among the transferred assets.
We will release your Traffic Data, Contact Information, Demographic
Information, automatically collected data, feedback and Placement and
Admissions Information when we believe such disclosure is appropriate to: |
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(a) Comply with law or a court order or other legal process;
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(b) protect the rights,
property or safety of Company, the Site, our users, enrollees in our programs,
employees, contractors, agents or others; or
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(c) enforce our terms of service. |
5. Security. We work to include security measures in this Site to protect the loss,
misuse and alteration of the information within our control that you provide to
us. However, we cannot ensure or warrant the security of the information. It
also is important for you to protect against unauthorized access to your
computer. Be sure to sign off when finished using a shared computer or one
that is otherwise accessible to third parties |
6. Links to Other Sites. The Site contains links to other Web sites. We are not
responsible for the privacy practices or the content of such Web sites. |
7. Public Forums. The Site may make chat rooms, forum facilities, message
boards and e-groups, news groups available to you. Please understand that any
information that is disclosed in these areas becomes public information. We
have no control over its use and you should exercise caution when deciding to
disclose your Contact Information or any other information about yourself. The
information presented in these areas reflect the views of the individual users or
hosts and do not necessarily reflect the views of TES, or any of its subsidiaries
or affiliates. |
8. Updates and Changes to Privacy Policy. We reserve the right to add to, change,
update or modify this Privacy Policy. Any such change, update or modification
will be effective without prior notice and immediately upon posting on the Site. |
9. Conditions of Use, Revisions. By using our Site, you consent to the collection
and use of information described above. Your visit and any dispute over
privacy is subject to this Privacy Policy and our Terms and Conditions of Usage, including limitations on damages
and application of the law of the state of California. If you have any concern
about privacy at TES or any of its subsidiaries, please send us a thorough
description to info@tesidea.com, and we will try to resolve it. This
Privacy Policy and our Terms and Conditions of Usage may change frequently,
and use of information that we gather now is subject to the Privacy Policy and
Terms and Conditions of Usage in effect at the time of use. We may e-mail
periodic reminders of our notices and conditions, unless you have instructed us
not to, but you should frequently check our Site and the page where this Privacy
Policy is posted to see recent changes.
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